This course provides participants with the skills and knowledge necessary to effectively manage conflicts and ensure personal safety in various environments. Through interactive sessions and practical exercises, participants will learn conflict resolution techniques, de-escalation strategies, and methods to assess and mitigate personal safety risks.

Course Features:

• - Understand the nature and sources of conflicts in personal and professional settings.

• - Learn effective communication techniques to prevent and resolve conflicts.

• - Develop strategies for de-escalating tense situations and managing aggression.

• - Identify personal safety risks and implement measures to mitigate them.

• - Enhance confidence and assertiveness in handling challenging situations.

• - Acquire practical skills for maintaining personal safety in different environments.