Level 2 Award in Autism Spectrum (Theory and Practical)

Course Overview

Autism spectrum disorder (ASD) is a developmental disability caused by differences in the brain. People with this disorder have problems with social communication and interaction, and restricted or respective behaviors or interest. Delegates will be taught the various autism spectrum disorders and how to identify if an individual is on the spectrum

Level 2 Award in Boundaries and Good Practice (Theory and Practical)

Course Overview

The Award in Boundaries and Good practice is a crucial qualification for anyone working in healthcare and social care settings. This elective typically covers key areas like understanding professional boundaries, professional codes of conduct and local policies,Establishing rules of contact and maintaining a safe distance ,demonstration of professional behaviour and avoiding dual relationships ,identifying and dealing with risk factors including reporting breaches of professional boundaries .This award is ideal for healthcare support workers, social care workers , volunteers and anyone who wants to work in health and social care sector. The elective will enhance greater job opportunities in this sector.

Level 2 Award in Care Planning (Theory and Practical)

Course Overview

This is a recognised qualification that equips individuals with the knowledge and skills needed to develop and implement personalised care plan for individuals in various settings such as understanding person centered care ,care planning for different needs ,nutrition and Hydration,Personal hygiene support ,continence care ,promoting sleep ,communication and collaboration,record keeping and documentation. Care planning enhances knowledge, skills and improved career prospects for care workers, support workers, support workers, Personal assistants, Healthcare assistants and anyone who wants to work in the care sector

Level 2 Award in Customer Service & Complaints Management (Theory and Practical)

Course Overview

The level 2 Award equips Individuals with skills our knowledge to excel in customer service roles and effectively handles complaints, Effective communication and interpersonal skills, building rapport And maintaining positive relationships, problem solving and decision-making and using technology for effective customer service. Complaint management is understanding the importance of Effective complaints handling, Active listening an empathy in dealing with complaints, investigating complaints and gathering information, Resolving complaints and reaching solutions and learning from complaints and improving service quality .This award would enhance greater job opportunities and career progression.

Level 2 Award in Dementia Awareness (Theory and Practical)

Course Overview

The Level 2 Award in Dementia Awareness provides participants with a foundational understanding of dementia and its effects on individuals and their families. Throughout the course, participants learn about the various types of dementia, symptoms, and how the condition progresses. Emphasis is placed on understanding the emotional, psychological, and practical impacts of dementia, as well as effective communication techniques and strategies for providing support and care. Legal and ethical considerations in dementia care are also covered, along with promoting dignity, independence, and quality of life for those with dementia. Additionally, participants explore available community resources and services, learn to manage challenging behaviors, and understand the importance of person-centered care and dementia-friendly environments. Upon completion of the course, participants typically receive a Level 2 Award certification in Dementia Awareness, which can be beneficial for those working in healthcare, social care, or other fields where they may interact with individuals living with dementia.

Level 2 Award in End of Life Care (Theory and Practical)

Course Overview

A Level 2 award in End of Life Care is a valuable qualification for anyone who wants to work in the field of palliative and end of life care. The Award covers a range of topics including (a)understanding death, dying and bereavement. This includes exploring the physical, emotional ,social and spiritual aspects of End of life care. Others are communication skills, pain management, symptom management, spiritual care and ethical considerations. This award is suitable for Healthcare professionals, Care workers ,Support workers and volunteers who work with individuals and families facing End of life care.

Level 2 Award in Pressure Care Management (Theory and Practical)

Course Overview

Our Pressure Care Management Course is a specialized training program designed for healthcare professionals seeking expertise in preventing and managing pressure ulcers. This comprehensive course covers crucial aspects such as risk assessment, effective positioning, the selection and use of pressure-relieving devices, and the implementation of individualized care plans. Participants will engage in practical learning experiences, gaining hands-on skills to identify, assess, and mitigate the risk of pressure ulcers in diverse healthcare settings. Emphasizing a multidisciplinary approach, the course focuses on collaboration and communication among healthcare teams to enhance patient outcomes.

Level 2 Award in Stroke Awareness (Theory and Practical)

Course Overview

This elective will teach you how to recognize when someone is experiencing a stroke. The B.E.F.A.S.T. warning signs which you will be made aware of can help anyone recognize when a stroke may be happening and initiate the emergency 911.

Level 2 Award in Understanding Mental Health (Theory and Practical)

Course Overview

Mental health is a state of well being in which every individual realizes his or her own potential, can cope with the normal stress of life, can work productively and fruitfully and is able to make a contribution to her or his community. This course further highlights the level of functioning of the mind and how best to understand the causes respectively.

Level 3 Award in Dementia (Theory and Practical)

Course Overview

This is an incurable condition with the underlying symptoms that include forgetfulness, limited social skills and thinking abilities so impaired that it interferes with daily functioning. This elective will enlighten you on how to manage such a condition with aid of medical diagnosis, lab tests or imaging.

Level 3 Award in Medication Competency and Management (Theory and Practical)

Course Overview

The module teaches a strategy for engaging with patients and caregivers to create a complete and accurate medication list using the brown bag method. A complete and accurate medication list is in the foundation for addressing medication reconciliation and medication management issues.