Instructor
Customer Service and Complaints Management (Theory and Practical)
PRICE: ₦100,000
- 2weeks
Description
This course provides essential skills to deliver excellent customer service and handle complaints professionally. Participants will learn techniques to enhance satisfaction and build positive client relationships.
Category
In Class
What you would learn in this course
- Turn complaints into opportunities
- Enhance problem-solving abilities
- Build trust and loyalty
- Improve conflict resolution
- Support business reputation
Who is this course for:
- Basic skills and competencies
- Technical requirements (for online learning)
- Workplace application (if applicable)
- Assessment and certificarion
- Educational or professional background
Course Duration
2weeks
Course Level
level 2
Students Enrolled
0
Note: all course have 30-days money-back guarantee
This course includes:
- Turn complaints into opportunities
- Enhance problem-solving abilities
- Build trust and loyalty
- Improve conflict resolution
- Support business reputation
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